Privacy Policy

Introduction

Kefaru Tech ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

Please read this Privacy Policy carefully. By using our website or services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms or request consultations
• Subscribe to our newsletters or marketing communications
• Register for webinars, events, or download resources
• Apply for job positions through our career portal
• Engage with our customer support team

This information may include:

• Name and contact information (email address, phone number)
• Company name and job title
• Billing and payment information
• Project requirements and business needs
• Resume and employment history (for job applicants)

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information:

• IP address and browser type
• Device information and operating system
• Pages visited, time spent, and referring URLs
• Cookies and similar tracking technologies
• Geographic location data

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide, maintain, and improve our IT consulting and software development services
• Communication: To respond to inquiries, send project updates, and provide customer support
• Marketing: To send newsletters, promotional materials, and information about our services (with your consent)
• Analytics: To analyze website usage, improve user experience, and optimize our services
• Compliance: To comply with legal obligations and enforce our Terms of Service
• Security: To detect, prevent, and address security issues, fraud, or technical problems

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our website, conducting business, or servicing you (e.g., cloud hosting, payment processing, email marketing)
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Legal Requirements: When required by law, court order, or government regulation
• Protection of Rights: To protect our rights, property, safety, or that of our users
• With Your Consent: When you explicitly authorize us to share your information

4. Data Security

We implement industry-standard security measures to protect your personal information:

• SSL/TLS encryption for data transmission
• Secure cloud storage with access controls
• Regular security audits and vulnerability assessments
• Employee training on data protection best practices
• Multi-factor authentication for sensitive systems

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how visitors use our website (Google Analytics)
• Marketing Cookies: Track advertising campaign performance
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

6. Your Data Protection Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data we hold
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data ("right to be forgotten")
• Restriction: Request restriction of processing your data
• Portability: Request transfer of your data to another organization
• Objection: Object to processing of your data for marketing purposes
• Withdraw Consent: Withdraw consent for data processing at any time

To exercise these rights, please contact us at hello@kefaru.com.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including India and Canada. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When data is no longer needed, we securely delete or anonymize it.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us immediately.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any third-party sites you visit.

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the new policy on this page with an updated "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

13. GDPR Compliance (EU Users)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

• Right to be informed about data collection and use
• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Rights related to automated decision-making

To exercise your GDPR rights, please contact our Data Protection Officer at dpo@kefaru.com.