Kefaru Tech — Global Vision Fearless Execution
Salesforce Agentforce

Transform Your BusinessWith Salesforce Agentforce

Build and deploy AI-powered agents that automate tasks, assist customers, support employees, and drive productivity using your Salesforce data and business processes.

Our Agentforce Services
AI Agent Development & Configuration
01
AI Agent Development & Configuration

Build custom AI agents for your business.

Build custom AI agents using Salesforce Agent Builder to automate tasks and deliver intelligent assistance.

What We Deliver:

Custom AI agents for Service, Sales and Employees
Agent Builder setup and configuration
Topic creation and conversation design
Integration with Salesforce data and business processes
Agent testing and deployment
Customer Service AI Automation
02
Customer Service AI Automation

Deliver faster and more efficient customer support.

Deliver faster and more efficient customer support with AI-powered agents.

What We Deliver:

Automated customer case handling
Intelligent responses and issue resolution
Omnichannel support
Case escalation and routing
24/7 customer assistance
Sales AI & Lead Engagement
03
Sales AI & Lead Engagement

Help sales teams qualify and convert leads faster.

Help your sales teams qualify leads, engage prospects, and close deals faster with AI agents.

What We Deliver:

Lead qualification and scoring
Personalized customer outreach
AI-powered sales recommendations
Automated follow-ups and reminders
Opportunity creation and pipeline updates
AI Agent Workflow Automation
04
AI Agent Workflow Automation

Automate repetitive tasks with intelligent agents.

Automate repetitive tasks and business processes using intelligent AI agents.

What We Deliver:

Task automation and process execution
Approval workflows and notifications
Data updates and record creation
Integration with Salesforce tools and external systems
Custom actions and triggers
Analytics & Performance Monitoring
05
Analytics & Performance Monitoring

Measure agent performance and business impact.

Track agent performance, customer interactions, and business impact with real-time insights.

What We Deliver:

Agent performance dashboards
Conversation and case analytics
Customer satisfaction metrics
Usage and adoption reports
Data-driven insights for continuous improvement
AI Knowledge & Response Management
06
AI Knowledge & Response Management

Give agents accurate and contextual knowledge.

Empower your AI agents with the right knowledge to provide accurate and contextual responses.

What We Deliver:

Knowledge base integration
FAQ and help article management
AI-powered answer generation
Contextual and relevant responses
Internal and external knowledge sharing
Implementation & Customization
07
Implementation & Customization

Deploy Agentforce around your business needs.

Get end-to-end support to implement, customize, and deploy Salesforce Agentforce for your business.

What We Deliver:

Agentforce setup and configuration
Custom topics, instructions and actions
Integration with Salesforce CRM and external systems
User roles, permissions and governance
Deployment, training and ongoing support

Ready to Transform Your
Business?

Get a free Growth Audit. We'll identify bottlenecks, uncover automation opportunities, and show you your path to growth with Kefaru.